A live chat is a real-time method of communication between a hosting provider's support team and its clients. It is an efficient way to receive some information about the website hosting services or have some issue resolved because you're speaking with a live agent. The advantages of using a live chat service rather than calling or opening a ticket are the lower possibility of errors when you exchange data like usernames or domain names, the more rapid response time since the communication is real-time as well as the fact that you don't need to stay on the chat all the time - you can do something else entirely while the agent examines the issue involved. Furthermore, you are able to connect with a live chat room from any kind of computer which is connected to the web, avoiding the phone fees that you'll need to pay if you're calling to a different country.

Live Chat Support in Hosting

We supply a live chat support service for all hosting that we offer and we can assist you with almost everything in real time. If you do not have an account with our company yet, we will give you more information about the plans to help you to select the most appropriate package. If you are an active customer, we're able to help you with any billing or general issue in addition to with multiple common tech problems, such as an email address setup in a desktop e-mail client. When you cannot call us for whatever reason or you're in some country where we do not have a local phone number, the live chat will be the best choice to get in touch with us. Of course, some issues require extra time to examine and test, so you will have to open a support ticket to our technicians, however, we're able to save your time and assist you with lots of troubles on the chat.