Integrated Ticketing System in Hosting
With a hosting from our company, you will never have to leave your account. Our ticketing system is built into the Hepsia Control Panel, which is used to manage your entire web presence. You can easily access any support ticket while you’re browsing through your website files or editing different settings. The ticketing system is being monitored 24x7 by our technical support team representatives and the response time is no more than sixty minutes, but it rarely takes more than 20 minutes to obtain support. In stark contrast to certain providers, we don’t charge extra for using the ticketing system, so you can contact us as often as you want and request info regarding any technical or billing issue. Besides, you can read a collection of help articles, which will help you deal with the most common difficulties on your own.